INTRODUCTION
These General Terms and Conditions (hereinafter referred to as the “GTC”) set out the rights and obligations of vecsesdental.hu (hereinafter referred to as the “Service Provider”) and the user ordering and/or using the services advertised on the www.vecsesdental.hu website (hereinafter referred to as the “Website”) (hereinafter referred to as the “Client” or “User”), as well as the conditions for using such services.
If you wish to become a user of the Website and/or use the services advertised on the Website, please read these General Terms and Conditions carefully and use our services only if you agree with all of their provisions and accept them as binding upon you.
By using the Website and/or the services advertised on the Website, you declare that you have read and accepted these General Terms and Conditions and the Privacy Policy, and that you agree with all of their provisions.
SCOPE OF THE GTC
These GTC apply to all pages under the www.vecsesdental.hu domain name, as well as to all materials, information, and services available on or downloadable from the Website. The Service Provider reserves the right to amend these GTC unilaterally and without prior notice. The General Terms and Conditions and any amendments thereto shall enter into force upon publication on the Website.
COPYRIGHTS
The Website, the materials and information contained on the Website, as well as the visual appearance displayed on the screen, are the property of the Service Provider and are protected by copyright.
Saving or printing the content of the Website onto a physical or other data carrier is permitted solely for private use or with the prior written consent of the Service Provider.
In all other cases, it is prohibited to make any copy of the content of the Website, reproduce it in any manner, present it publicly, publish it in whole or in part, or create any similar product or service of one’s own using the content of the Website.
The Service Provider shall not be liable for any damages or disadvantages arising from the use of the data or information available on the Website.
The images used for individual posts on the Website are either the property of the Service Provider or originate from freely usable image libraries (e.g. pixabay.com). In cases where this is not so, the source of the images shall be indicated.
The Service Provider considers it an honour if anyone places a hyperlink to this Website on their own website; however, the Service Provider dissociates itself from cases where hyperlinks pointing to any page of this Website are placed on unlawfully operated, obscene, or offensive websites, thereby harming the reputation and interests of this Website and the business.
VISITING THE WEBSITE
The Website may be visited by anyone at their own responsibility, and visiting the Website does not impose any obligation on the visitor.
The Service Provider assumes no responsibility for the confidentiality and data management practices of websites accessible via hyperlinks found on the Website, nor for the information contained thereon, and excludes all liability for any damages caused to the Client by such other websites.
DATA PROTECTION
The processing of personal data provided during registration on the Website or when ordering the services offered on the Website is carried out in compliance with Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information, and Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016). More detailed information can be found in the Privacy Policy.
Appointment Cancellation
Please cancel or reschedule your booked appointment no later than 24 hours before the scheduled treatment time.
If the cancellation is made within 24 hours, or the patient fails to attend the appointment, our clinic reserves the right to charge 50% of the planned treatment fee.
WARRANTY
CROWNS, VENEERS:
- 2 years
BRIDGES, BRIDGEWORK:
The warranty period, subject to regular clinical check-ups, is generally 2 years for bridges.
REMOVABLE DENTURES, OVERDENTURES:
- 1 year (after a longer period, the jawbones may change/resorb to such an extent that a new denture or relining of the existing denture may become necessary)
FILLINGS:
- 1 year
ROOT CANAL TREATMENT:
- 1 year
If the tooth must be extracted within this period, its cost will be credited toward the price of an implant or dental restoration.
IMPLANTS:
Conditions of Implant Warranty
Our clinic provides a long-term warranty for placed dental implants, provided that the patient complies with the prescribed follow-up and maintenance requirements. During the warranty period, if the implant fails, we will repair or replace it free of charge.
The warranty applies exclusively to the implant body and the implantation procedure performed by us; separate warranty terms apply to the abutment and the prosthetic restoration. A condition of the warranty is that the patient attends regular follow-up examinations and professional oral hygiene treatments prescribed according to their individual condition, but at least once a year. Failure to comply automatically results in the termination of the warranty.
The warranty does not cover the following cases:
- poor oral hygiene,
- smoking,
- accident or trauma,
- untreated general illnesses (e.g. diabetes),
- bruxism (teeth grinding),
- intervention or modification performed in another clinic, untreated dental foci, inflammatory lesions, or existing periodontal diseases that endanger the health of the tissues surrounding the implant.
The warranty becomes void if the patient fails to maintain an inflammation-free oral condition or does not have existing dental foci or periodontal diseases treated.
The warranty period, subject to regular clinical check-ups, is generally 10 years for implants. A lifetime warranty applies to material defects of the implant screws, such as fracture or cracking.
Osseointegration warranty: if, after placement, the implant does not integrate into the bone, becomes inflamed, or is fixed by fibrous tissue instead of bone, we will place another implant free of charge.
If bone loss, inflammation, loosening, or loss of a successfully integrated implant occurs later, it is no longer covered by the warranty, as such issues may be caused by the patient’s health condition, diseases, medications, treatments, smoking, or oral hygiene.
BONE GRAFTING:
No warranty is provided, as it depends on the bone-forming ability of the individual body.
High cholesterol and triglyceride levels, as well as low vitamin D levels, can negatively affect osseointegration; therefore, it is recommended to have these checked before implant placement and/or bone grafting surgery.
CONDITIONS OF THE WARRANTY:
1. We provide long-term warranty coverage for the treatments performed for our patients.
2. Warranty work performed within the warranty period will be repaired or replaced free of charge.
3. The patient is informed in detail that, based on their individual condition, regular follow-up examinations and oral hygiene treatments at the clinic (but at least once a year) are required in order for us to maintain the warranty for many years. Failure to comply results in loss of warranty.
INFORMATION ABOUT THE DENTAL WARRANTY CERTIFICATE IS PROVIDED BEFORE, DURING, AND AFTER TREATMENTS:
1. Dental work requires regular care and treatment; warranty can only be provided where both personal and in-clinic oral hygiene are ensured. If the patient does not follow the instructions (e.g. fails to attend prescribed treatments), the warranty becomes void.
2. The dental hygienist provides advice regarding home oral hygiene; we kindly ask the patient to follow these instructions.
3. At least one annual check-up at the clinic is required as a condition of the warranty, including for foreign patients, and this is recorded in the patient’s file. This means at least one oral hygiene treatment per year with us (maximum interval: 365 + 30 days). If 4 annual visits are prescribed, the patient may complete 3 elsewhere, but we kindly request written confirmation during the year so that it can be attached to the file and the warranty can remain valid. If the patient does not attend a check-up at the clinic for more than one year (365 + 30 days), we will no longer be able to provide the warranty.
4. For other types of work, warranty is provided on a case-by-case basis, e.g. 1 year for oral hygiene treatments, laser pocket treatment, root canal treatment, teeth whitening, etc.
5. Further details and individual questions are discussed with the treating dentist.
